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VonCuddles
VonCuddles
Join Date 07/2006
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HELP!!!!!!

July 19, 2006 6:32:18 AM from GalCiv II ForumsGalCiv II Forums
My dad bought galciv 2 and we are trying to down load it we enter he use my email adress and his twice we cant figure out which stardock.net account he used and we need help plzzzzzzzzz other wise it 44.95 dollars which me and my dad will never see again
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VonCuddles
Peace Phoenix
Join Date 01/2004
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Reply #1 July 19, 2006 8:33:38 AM
from GalCiv II ForumsGalCiv II Forums
Since you have bought it from stardock.net, haven't you received a confirmation e-mail? And in order to download it through SDC, you need a serial id, that should also be send by e-mail.

And have you tried to contact sales@stardock.com?
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VonCuddles
mavx21
Join Date 09/2005
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Reply #2 July 19, 2006 2:04:27 PM
from GalCiv II ForumsGalCiv II Forums
If you purchased the game online, you should have received a confirmation email and a serial code at whatever email address is connected to the stardock account that you purchased the game with...   If this does not solve the issue, contact sales@stardock.com and let them know you are having problems getting ahold of that confirmation email....
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