IMPORTANT: Info on Demigod Beta Release

Zoomba

Join Date 11/2002

+114

IMPORTANT: Info on Demigod Beta Release

Ok, a lot of folks have been passing around rumors and speculation on what's going on with the beta tomorrow. We've also been fielding the same questions from many people over and over again. So to make things easier for everyone, here is some basic information on Demigod Beta 1, preorders, and all that goodness...

When can I download the beta?
Beta 1 will be available on Thursday, September 4th. The only ETA we have is sometime in the afternoon. Stardock's offices are in the Eastern Time Zone of the US (GMT-5). So no posting "Hey, I'm in Australia and it's the 5th already and I don't have the beta!" The release goes by our clock
When will my preorder be charged?
Preorders will be charged in waves on the 4th, in the order they were received. As your order is charged, you will be granted access to the Demigod Beta.
I preordered the game. Will I get the beta?
Anyone who has a preorder already (as of this writing) is 100% guaranteed a beta key. That said, chances are still excellent that if you preorder the game at any point in the next few days, you'll probably get into the beta too.
I preordered the game. Why don't I have a key?
You will get the key when your preorder is charged.
When is the cut-off for Beta 1 access?
We will accept preorders into Beta 1 for at least one week after beta starts. So if you haven't preordered yet, you have some time still to order and get into the beta (assuming we don't hit our tester limit first).
How do I download Demigod?
Demigod will only be available via Impulse. (http://www.impulsedriven.com/impulse_setup.exe)

Log in to Impulse using your Stardock.net account (what you use to log in to these forums)

If Demigod does not appear after you receive the email, check the registrations tab (the key icon in the top right) to make sure Demigod is listed, with an associated key. If it is not, copy the key you received via email, and "Add Registration" in Impulse. Make sure to supply the key AND THE EMAIL ADDRESS YOU RECEIVED THE KEY ON.

Demigod should appear in the My Games tab. Select it, and click "Install" on the right. Impulse will handle download & installation of the game.

If you have any other questions about how to get your hands on the beta, post them below. I'll try to answer them as quickly as possible. Please limit questions to getting the beta, not what's going to be in the beta, or bug reports, or anything else. This thread will be heavily moderated, I will remove unrelated questions to keep things clean and easy to follow for everyone.

Cheers,

-Mike

Edit: UPDATE YOUR VIDEO DRIVERS! If you have *any* issues, this is the absolute first thing to try if you're not already running the very latest from nVidia or ATI. nVidia laptop users, see laptopvideo2go.com.

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Gwenladar need edit button

It still not the afternoon in Stardock location you know, apparently those with token preorder have it a bit ahead of schedule, but the mail could arrive anytime in the next 8h and it will still be on time according to the given info

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They did say it wil be sent by waves.

People who ordered with Token have it a bit ahead of schedule apparently.

It is still not the afternoon in Stardock location. If you receive the mail in the next 8hours, they will still be on time.

Don't start to panic and be patient

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See point 2 of the first post. It's only 9AM EST. I don't think it'll be wise to pre-order again. You'll receive an email when your order have been processed. If you have the confirmation mail when you ordered everything should be fine. You just have to be patient (like all of us ).

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Need edit too... Didn't see previous posts...

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Sir_On_The_Edge

Join Date 07/2006

You can't blaim me for being anxious..

Weve all been waiting a while to play it. I hope I can help out by crashing the game a few times.

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Zoomba

Join Date 11/2002

+114

No preorders have been charged yet. If you preordered, you should have received an email saying we received the preorder. You will get another email today saying the order has actually been charged. It will contain a serial number/key, and will be activated on your account.

Just sit tight for a while. If the day passes and you never get the email, then contact sales@stardock.com to follow up on the matter.

But for right now, please be patient.

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wave my hmm! I want to play it NOW

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Have to admit this is the *only* beta in a long long time ive been so eager to play - our patience will be rewarded!

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When I got the order receipt from the site, it had a beta key and an order number I believe.
The email I got only had the order number, and the number I wrote down, was the oder number not the beta key (by accident)

in my case, how would i go about getting that code?

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Do you have any approximate system requirements for the beta?

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Well I got an email a long time ago and still no other... I can't wait a whole day

where can I check if my pre-order even got through?

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Sir_On_The_Edge

Join Date 07/2006

I feel bad for being "silly".

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oh, just found the second page...

patience...

never was my strong suit.

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Zoomba

Join Date 11/2002

+114

If you received the first email, we have your preorder stored. It will be processed in the order it was received.

There is no way to check what number you are.

If you're not sure you preordered, dig through your email archives for the initial reciept. If you don't have the email anymore, but have that nagging feeling you preordered, WAIT.

If you have not received an email about your preorder being processed by 8am EST on September 5th, email sales@stardock.com to see what's what.

IF YOU ARE AT ALL UNCERTAIN IF YOU PREORDERED OR NOT, DO NOT PREORDER AGAIN. If you do, you might be charged for two separate orders. Be patient and wait for a little while. At the very worst, you're one day later into the beta.

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I have yet to get the Email, but I do have the conformation email about buying it..

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It's like children in a candy factory.

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Any help here? As I said, I haven't gotten my Serial email, but I have been charged already when I first preordered.

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lol, this is painful, sitting, waiting, wishing...

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Zoomba

Join Date 11/2002

+114

Quoting Pineview,

reply 17

Any help here? As I said, I haven't gotten my Serial email, but I have been charged already when I first preordered.

You actually haven't been charged. When you place a preorder, often times a temporary hold on the funds appears on your account. It's just to verify that the money is actually there. We will begin charging the preorders shortly.

You're fine, don't worry