I ordered yesterday (the 21st) and after some time did not get an email with the download link or my serial number. I emailed sales@stardock.com and got an auto reply saying they were out until the 5th or so of January.

Not content with waiting that long, I tried to figure something else out.

I went here:

https://www.stardock.com/support/

:and at the top entered my email address and it re-sent me the email, this time I got it, and I've been happily playing since.

I then had to make an impulse account, which I did, and once activated - because I used the same email - everything was all linked up like it should be.

Hope you're able to work it out.

Best-

I did the same thing and typed in my email at https://www.stardock.com/support/. When I recieved the email back it said I had no games registered even though my credit card was charged. So that confused me even more.

If you've been charged then you should have beta access. You'll need to enable the viewing of Pre-release versions inside impulse though, there's a thread stickies to show you how to do this.

You might have to manually add it to your Impulse account. Click the blue Impulse icon on top left - choose Register a Product. You'll be asked to input your Key, which should be in the mail confirming your purchase of Demigod. Look at the bottom of the mail - don't mistake it for the Order Number though.

In your "Thank you for your Order" email, you should have a section, near the bottom that looks like this:

Products Ordered:
=----------------------------------------------------------------------------=
Product Name : Demigd
User Name : ---------
Email : -----------------------
Serial Number : Your Serial Number
Download : http://www.impulsedriven.com/impulse_setup.exe
Download2 : ------------------------------------------------------
=----------------------------------------------------------------------------=

If you got charged, then you certainly should have access to beta.

When will the next beta window be open or is it still posible if I order now to get into Beta 2?

It is still open, but may close soon (can't check at the moment exactly how soon).