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New Beta - Can't Login to Impulse

demigod
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ColonStomp
kaheso
Join Date 02/2009
0
Reply #26 February 14, 2009 4:24:20 AM
from Demigod ForumsDemigod Forums

i have same email address both and impulse crash everytime.

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ColonStomp
ColonStomp
Join Date 03/2008
0
Reply #27 February 17, 2009 3:47:37 PM
from Stardock ForumsStardock Forums

I am still having this problem, can someone PLEASE sort this out so I can actually play the game again?

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ColonStomp
Roren
Join Date 02/2009
0
Reply #28 February 20, 2009 7:36:56 PM
from Stardock ForumsStardock Forums

Same i go to log on and it says that my pass word or uesername is wrong -.- so ya i gots the same prob.

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ColonStomp
DalzK
Join Date 09/2008
+26
Reply #29 February 20, 2009 7:57:47 PM
from Demigod ForumsDemigod Forums

ColonStomp/Roren - have you emailed the support team to combine your emails (the one you used to pre-order and the one you used to register)?

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ColonStomp
ColonStomp
Join Date 03/2008
0
Reply #30 February 24, 2009 3:04:49 PM
from Stardock ForumsStardock Forums

I have finally gotten around to e-mailing Stardock Support and they informed me that my accounts are now merged so I will get back on tonight and play!

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ColonStomp
CptCanuck
Join Date 02/2009
0
Reply #31 March 5, 2009 8:50:48 AM
from Stardock ForumsStardock Forums

Same problem here, can't log in, vista ultime 64bit, with digital signing requirement disabled at boot.  I'm so mad I want to try the new DG's!!!

Please fix asap this is a serious issue, i do not have the email address problem, i used the same for both.

Any eta on a fix?

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ColonStomp
Frogboy
Join Date 03/2001
+2415 sdemperor
Reply #32 March 5, 2009 1:22:09 PM
from Demigod ForumsDemigod Forums

CptCanuck - did you check Impulse to make sure you have the latest version of Demigod?

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ColonStomp
CptCanuck
Join Date 02/2009
0
Reply #33 March 5, 2009 9:32:20 PM
from Stardock ForumsStardock Forums

 of course fully updated, hopefully this new update i'm downloading will fix the issue.

Thanks frogboy,

 

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ColonStomp
Frogboy
Join Date 03/2001
+2415 sdemperor
Reply #34 March 5, 2009 9:45:56 PM
from Demigod ForumsDemigod Forums

If it doesn't, let me know. I checked your account it everything looks right.

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ColonStomp
Mirraj
Join Date 01/2009
+2
Reply #35 March 6, 2009 5:49:25 PM
from Stardock ForumsStardock Forums

I have a pirated XP and demigod won't run.

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ColonStomp
strikersgun
Join Date 07/2004
+2
Reply #36 March 6, 2009 6:13:00 PM
from Demigod ForumsDemigod Forums

3 and 3A worked for me on loging in couldnt play with others still but now 3B i cant log in anymore guess i gotta way for next beta huh

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ColonStomp
TARP$$$
Join Date 09/2008
0
Reply #37 March 8, 2009 12:53:03 AM
from Stardock ForumsStardock Forums

I have XP64, the same email the whole time, and just updated to 3B from a couple month old version of demigod.  I get wrong username/password, even though I changed my password to something new, just in case I forgot it.

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ColonStomp
Doddler
Join Date 02/2009
0
Reply #38 March 8, 2009 4:41:07 AM
from Demigod ForumsDemigod Forums

I'm not sure if this is related, I upgraded to 3B and I was unable to log in.  After lots of fighting with it, it turned out that my login wasn't validated.  You can log into impulse without a validated login, but you can no longer log in in game, and the game neglects to tell you thats the reason.  After I tried to log into the forums to mention the problem it told me I had to validate, and upon doing so I was able to play.  Obviously if you're posting with the same impulse ID as you try in game though its not exactly the same, but it might be related.

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ColonStomp
Ellestar
Join Date 04/2003
+3
Reply #39 March 14, 2009 3:27:51 AM
from Stardock ForumsStardock Forums

That issue still isn't fixed... I expected a better service from Stardock. Can you at least fix that message so it will say where exactly the problem lies?

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ColonStomp
highlander
Join Date 01/2007
+64
Reply #40 March 17, 2009 3:27:39 PM
from Stardock ForumsStardock Forums

Ellestar,

Looks like you do have the 'two e-mails' issue, didn't see where you have e-mailed us at support@stardock.com about any trouble.

I advise you to do so.

 

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ColonStomp
highlander
Join Date 01/2007
+64
Reply #41 March 17, 2009 3:28:57 PM
from Stardock ForumsStardock Forums

aurore,

Don't find an e-mail from you to support@stardock.com, have you sent one? If you don't get an automatied reply, it means we didn't receive it.

 

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ColonStomp
KarmaGirl
Join Date 03/2001
+118 sdemployee
Reply #42 March 17, 2009 4:03:36 PM
from Stardock ForumsStardock Forums

What looks like is happening most of the time is that Demigod was purchased under a different account than your Impulse account.  So, you are able to login, but it can't find your game registration.

Sales@stardock.com can associate your accounts if this happens. (Strikersgun and Ellestar- I checked your accounts as examples, and that is the case with the two of you).

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