I have played a ton of games and have utilized the forums in about half of them. I have seen where a PR guy posts all the things they want to work on/fix/change and nothing ever happens. You guys at Stardock really working hard and fast to fix these problems and ,while some of them still exist, you have fixed a number of them that people post about on the forums. I had to deal with customer service 2 times so far. The first response I got I recieved in about an hour and a half. The next response (and the fix to my problem) I recieved the next day. Thats pretty darn skippy for still being a new game and having to deal with tons others like me. Also, when I was talked to about the problem, I didn't feel like a PC generated a response and it wasn't a non personal, business guidelines answer. It was funny, helpful and fixed my problem. Thanks guys for working so hard, and below I've left the last response from the rep that helped me. Good stuff guys, keep it up.

Oh yea, great freaking game you made!

Hello,

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Ken Jxxxxxxx
Technical Advisor
Stardock - Your Edge In Software
A Microsoft Gold Certified Partner
www.stardock.com