https://forums.stardock.com/326700
Cox is apparently changing the DNS record, add the following to /etc/hosts (In windows, located in C:\windows\system32\drivers\etc\hosts)
38.98.152.138 irc.stardock.com
Or use alternative DNS servers. (In the past I've used OpenNIC, for other reasons. I'm sure there's more than just that out there.)