Can you please follow this link in Internet Explorer:
http://sd.stardock.com/mike/apps/enumerate_startup.bat
save the file, run it, and attach the log file (named startup.log) it generates on the desktop to an e-mail to support@stardock.com ? Can you also please go to Start->Run(or Start Search in Vista) and type 'dxdiag' and hit enter. Once everything loads, please click the "Save all information" button and attach the output file (called DxDiag.txt) in the same email.
Also, make sure you're using the most up to date version of DirectX which can be downloaded here:
http://www.microsoft.com/DOWNLOADS/details.aspx?FamilyID=2da43d38-db71-4c1b-bc6a-9b6652cd92a3&displaylang=en