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remoon1104
remoon1104
Join Date 01/0001
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explorer.exe cannot restart

May 27, 2022 11:19:39 PM from Stardock ForumsStardock Forums

错误应用程序名称: explorer.exe，版本: 10.0.22000.708，时间戳: 0xbc316f88


日志名称:          Application 来源:            Application Error 日期:            2022/5/27 12:08:48 事件 ID:         1000 任务类别:          (100) 级别:            错误 关键字:           经典 用户:            暂缺 计算机:           Y7000P-LX 描述: 错误应用程序名称: explorer.exe，版本: 10.0.22000.708，时间戳: 0xbc316f88 错误模块名称: ExplorerExtensions.dll，版本: 421.22500.3125.0，时间戳: 0x62758d48 异常代码: 0xc000027b 错误偏移量: 0x0000000000287456 错误进程 ID: 0x515c 错误应用程序启动时间: 0x01d8717f75ae9ff4 错误应用程序路径: C:\Windows\explorer.exe 错误模块路径: C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\ExplorerExtensions.dll 报告 ID: 0fe7c34e-1fd3-41b2-aa1a-419fec8463ea 错误程序包全名:  错误程序包相对应用程序 ID:  事件 Xml: http://schemas.microsoft.com/win/2004/08/events/event">             1000     0     2     100     0     0x80000000000000          2109               Application     Y7000P-LX                explorer.exe     10.0.22000.708     bc316f88     ExplorerExtensions.dll     421.22500.3125.0     62758d48     c000027b     0000000000287456     515c     01d8717f75ae9ff4     C:\Windows\explorer.exe     C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\ExplorerExtensions.dll     0fe7c34e-1fd3-41b2-aa1a-419fec8463ea

Log name: Application Source: Application Error date: 2022-5-27 12:08:48 event ID: 1000 Task Category: level: error keyword: classic user: vacant computer: Y7000P-LX description: error Application name: explorer.exe. 

Version: 10.0.22000.708, timestamp: 0xbc316f88 error module name: ExplorerExtensions.dll, version: 421.22500.3125.0. 

Timestamp: 0x62758d48 exception code: 0xc000027b error offset: 0x0000000000287456 error process ID: 0x515c error application startup time: 0x01d8717f75ae9ff4 error application path: C:\ Windows\ explorer.exe error module path: C:\ Windows\ SystemApps\ MicrosoftWindows.Client.CBS_cw5n1h2txyewy\ ExplorerExtensions.dll report ID: 0fe7c34e-1fd3-41b2-aa1a-419fec8463ea error package full name: error package relative to application ID: event Xml: http. 

: / / schemas.microsoft.com/win/2004/08/events/event "> 1000 02 1000 0x80000000000000 2109 Application Y7000P-LX explorer.exe 10.0.22000.708 bc316f88 ExplorerExtensions.dll 421.22500.3125.0 62758d48 c000027b 000000287456 515c 01d8717f75ae9ff4 C:\ Windows\ explorer. 

Exe C:\ Windows\ SystemApps\ MicrosoftWindows.Client.CBS_cw5n1h2txyewy\ ExplorerExtensions.dll 0fe7c34e-1fd3-41b2-aa1a-419fec8463ea

 

I rebooted and installed the computer system. But the question is still

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remoon1104
DrJBHL
Join Date 04/2002
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Reply #1 May 27, 2022 11:48:20 PM
from Stardock ForumsStardock Forums

Sorry to hear you've encountered problems. Which OS and build are you using? 

I'm not a Support person. Just gathering information which might help them.

很抱歉聽到您遇到問題。 您使用的是哪個操作系統和版本？

我不是支持人員。 只是收集可能對他們有幫助的信息。

Hope Google translated accurately.

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remoon1104
remoon1104
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Reply #2 May 28, 2022 12:26:12 AM
from Stardock ForumsStardock Forums

版本 Windows 11 pro

版本 21H2

安装日期 ‎2022/‎5/‎25

操作系统版本 22000.708

体验 Windows 功能体验包 1000.22000.708.0

 

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remoon1104
DrJBHL
Join Date 04/2002
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Reply #3 May 28, 2022 1:19:21 AM
from Stardock ForumsStardock Forums

Quoting remoon1104,
reply 2

版本 Windows 11 pro

版本 21H2

安装日期 ‎2022/‎5/‎25

操作系统版本 22000.708

体验 Windows 功能体验包 1000.22000.708.0

 

Translation:

Version Windows 11 pro

Version 21H2

Installation Date ‎2022/‎5/‎25

OS version 22000.708

Experience Windows Feature Experience Pack 1000.22000.708.0

*Please add which version of Start11 and any other software/patches you installed around that time. Thank you.

Which Stardock software did you install that you think caused this problem?

*請添加您安裝的 Start11 版本和任何其他軟件/補丁。 謝謝你。

您認為哪個 Stardock 軟件導致了您的問題？

 

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remoon1104
remoon1104
Join Date 01/0001
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Reply #4 May 28, 2022 1:32:19 AM
from Stardock ForumsStardock Forums

Many thank for your help.

it's due to I reboot the win11 pro system, just install the start11(Version 1.24). And then the explorer has problem.

 

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remoon1104
DrJBHL
Join Date 04/2002
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Reply #5 May 28, 2022 1:44:58 AM
from Stardock ForumsStardock Forums

Ok. I'll message a Community Support person. Thanks for the information and logs.

好的。 我會向社區支持人員發送消息。 感謝您提供信息和日誌。

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remoon1104
basj
Join Date 03/2001
+1680 sdemployee
Reply #6 May 28, 2022 3:42:38 AM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Firstly, do you have any other product that change or mod Windows 11 Taskbar and/or Start Menu Installed? If yes, please remove/undo those first and reboot and retest.

Once that done, if still have issue. Please try purge and reinstall steps as mention here : [Link]. Just make sure to redownload the latest version from your account page. Reboot after the purge. Reinstall and reboot again after the installation. Retest and report back here.

Thank you,
Basj,
Stardock Community Assistant.

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remoon1104
DrJBHL
Join Date 04/2002
+4226
Reply #7 May 28, 2022 4:14:20 AM
from Stardock ForumsStardock Forums

Translation-

你好，
很抱歉聽到您遇到問題。 首先，您是否安裝了任何其他更改或修改 Windows 11 任務欄和/或開始菜單的產品？ 如果是，請先刪除/撤消這些，然後重新啟動並重新測試。

一旦完成，如果仍然有問題。 請嘗試清除並重新安裝此處提到的步驟：[鏈接]。 只需確保從您的帳戶頁面重新下載最新版本即可。 清除後重新啟動。 安裝後重新安裝並重新啟動。 在這裡重新測試並報告。

謝謝，
巴斯基，
Stardock 社區助理。

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remoon1104
remoon1104
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Reply #8 May 30, 2022 3:24:46 AM
from Stardock ForumsStardock Forums

Many thanks for your translation. I think I found the issue. It's due to your another software fences 3. When I unstall fences 3, everything is fine. 

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remoon1104
remoon1104
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Reply #9 May 30, 2022 3:28:42 AM
from Stardock ForumsStardock Forums

yeah, you are right. I install fences 3 and start 11 to make window11 better. I unstall fences and found explorer is fine. So...

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remoon1104
basj
Join Date 03/2001
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Reply #10 May 30, 2022 4:18:53 AM
from Stardock ForumsStardock Forums

Hello,

For your Fences 3 issue. I believe, if you using latest build Windows 10 or 11. It is best to use Fences v4. Better compatibility support. And the latest beta V4.0.5.11 resolve some Fences crashing issues. https://forums.stardock.com/512519

Thank you,

Basj,
Stardock Community Assistant

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