Updated again.
And thanks guys.
This level of communication won't be going away either, as GalCiv users can tell you (and Sins players) we tend to try to hang around long term. It's just with Demigod, we've had an unprecedented initial..."launch".
I have to say, I was tempted to give up on Demigod after I couldn't play online for practically the first week. However due to the level of commitment and communication that I've seen from folks such as Brad I've stuck around and things definitely seem to be improving.
It just goes to show that openness, honesty, and constant communication are key. The number one rule of business ethics: "Tell it all, tell it fast". You guys have my utmost respect.