Hi all,
I've had no luck whatsoever playing this game. I've been trying to simply play a single player skirmish game and after 5-10 minutes the game crashes every time. And when I say crashes, it crashes hard. I lose video and sound starts to loop. PC can only be recovered with a hard reboot.
For the past week, I've been "working" with the Stardock support team, and frankly I'm NOT impressed. Here is a sample of the support:
1. Run this program and email the report to us.
2. Run this other program and email the report to us.
3. Run this special windows integrity scan and see if that fixes the problem for you.
In addiition to the meaningless offerings they've made, they send ONE email per day. Talk about a slow, useless process.
I'm a pretty keen PC guy, so I've been doing my own troubleshooting, which I've offered to them. Here's what I've tried.
I updated video and sound drivers.
I turned off AntiVir antivirus.
I turned sound down to low fidelity.
I turned off reverb.
I tried launching game with /nosound
I tried running the game as administrator
I tried running the game as administrator and using Win Xp SP2 emulation.
Here's my primary system specs:
Windows Vista 64 bit, Geforce 9600 GT, Realtek HD Audio (on board MB), 4 gig ram.
Lastly, I found a log generated by Demigod. Suprisingly enough, their awesome tech support hasn't bothered to ask for it yet. In the log, I found two errors noted:
info: Background task "Map loader /maps/map05/map05.scmap" finished.
info: Saving replay to "C:\Users\USERNAME\Documents\My Games\Gas Powered Games\Demigod\replays\LOGINNAME\LastGame.DGReplay"
warning: Granny: FileReading (c:\Work\forge\main\code\src\libs\granny\granny_file_info.cpp(152): File has run-time type tag of 0x8000002d, which doesn't match this version of Granny (0x80000026). Automatic conversion will be attempted.)
info: Total Material Count: 24 Total Mesh Count: 24
info: Can't find texture "/env/common/layers/none_normal.dds" -- trying fallback.
.
.
.
info: Caching asset c:\program files (x86)\stardock games\demigod\bindata\characters\mage\mage_feeticeblock_mesh.gr2: e8f0380964699b47d43815df9e4ea8ad.gr2
warning: GrannyMeshImport: File does not contain AssetInfo section.
debug: Loading module '\000/projectiles/frostdeatheffect01/frostdeatheffect01_script.lua\000'
Has anyone else had problems like above and more importantly have you found a solution? Honestly, I'm excited about the game, it seems to be a lot of fun. However, having paid 40 dollars to perform what piss poor QA didn't do in the first place has me beyond frustrated.
