Stardock Forums
So when i try and update, it just says Preparing.... Been about 2 hours now and I think it should be done preparing by now...
Any help?
If you have any antivirus/antispyware/firewall software try adding an exclusion for Impulse.exe to be sure it is not interfering. Re-open and then try again. If this still does not help, click the Impulse orb in the upper left corner and then click 'Preferences'. Click the 'Reset Data' button and then tell it yes. After a minute or so Impulse will update. Close and then relaunch. Once you get signed in again try your update.
Ok, set exceptions and that did not work. Reset Data and Impulse kept trying to "connect". I Restarted Impulse anyway and it said it updated, but now when I try to update Demigod, it says needs to wait for Impulse to connect and it doesn't seem like thats going to happen.
Oh, now it connects, and it still just says Preparing...
Great game....
Could you please send us your Impulse error log and startup/dxdiag information as detailed here: https://forums.stardock.com/341573 so that we may do some deeper troubleshooting with you? Please send to [email protected]
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