Customer email to Stardock about Demigod

Hi guys.

I wanted to share an email I send to Stardock. I am well aware that this may do nothing, or even not be read. Or if it is read, they may not be able to do anything about it.

However, if you want something done, doing nothing, will never make it happen. No matter how small your chanses are to succed.

Here is the Email. Please comment if if you :-)

11,568 views 12 replies
Reply #1 Top

Hello!

This is not as much of a support question but a question about the future of Demigod. We
are a community who plays this game a lot and want it to develop. I am personly ok with some sort of payment for you. I just don’t know how that would work with the rest of the players. Maybe release an Addon with more maps etc and charge for it?


3 things,

 


  1. First the support. The game is still QUITE buggy, but there has been on a MOD out
    called uberfix 1.05 who some of us uses and the game simply works better. Crash
    less and takes care of a number of in game annoying things. Can you look at
    this mod and see if it’s possible to implement it in the game?

You can find more info about uberfix 1.05 here:

http://forums.demigodthegame.com/399399

 

You can say, if you want to use a mod, sure, go ahead. Sure, we do. But A LOT of
players, especially the ones you NEED, new players, who still are coming in
btw…don’t know what it is and can not join games if they don’t have that mod.
The result is that all games plays without this fix.

 

    2.
    Is there any upcoming updates? We have seen no info at all from your company about this game. It would be very sad to see this brilliant game just fade away. You have a VERY good community. Just check your own forums. Its activity in all kinds of matters on a daily bases. Everything from Australia, to china, to Russia, to Sweden, UK and America. You really have a WELL working customer core, and a winning game.

           Shortly put it….where are you? Updates. Or at least come to the forum and talk to us?

 

    3.
    On a 3d personal wish and I have seen a lot of others asking for this. PLEASE make an addon to Demigod. Add 2 more Demogods and Add MORE maps. What we need is 2v2, 3v3 maps the most. This you can EASILY charge for.

 

Best regards from a VERY happy customer of Demigod.

--Jonas Hansson, Nickname Maulkin in game and impuls.

Reply #2 Top

It's a nice idea. =)

 

But, as far as I know, it's not Stardock who is reponsible for updates but Gas Powered Games.

 

I wouldn't use "Hello!" as a starting phrase but a less personal formula. But that would be my personal taste, maybe the person who recives this e-mail is ok with that.

I would erease the sentence with the payment, it sounds strange to me. I think, everybody knows addons are not for free in general.

Uberfix fixes the bugs ingame but it has nothing to to with less crashes.

I would not presume of how many new players get to play the game. They know best, I think.

 

Your writing style in general sounds to excessive (can't tell if that is the right word) to me, but it's your email and it can't make anything worse.

Maybe some native english speaker can help more.

Reply #3 Top

No1 cares about demigod. GPG released a buggy game and within 2 years they released 3 updates i think. Thats all :-(

Reply #4 Top

I am swedish and english is not my natural language, no.

However, I have been able to speak english since I was 12, and work alot with it.

I did the common misstake and didnt read through it enough before I sent it.

I should have started with either "Dear sir or madam", or "To whom it may concern"

Also...what a GRAND misstake to send to the wrong company. I'll send it to Gas powered games then.

The reason why I added that they can charge for addon was to show them that I as a costumer is more then willing to pay....which is the ONLY thing these companies listen to....money ;-). Sure its obvious but when you are on a date, do you not tell your girl how goodlooking she is no matter what you think? :-p

Before I send this to GPG, I welcome any suggestions and changes you may see fit.

Oh, The uberfix, I just wanted them to know about it. And YES, there is new players coming. This is also something their company needs to see.....

Yep, I am a positive person and tend to be excessive when I got an interest for something. Please feel free to give me pointers before I send the email to GPG.

Reply #5 Top

GPG has nothing to do with Demigod anymore.  Stardock has the publication rights to the game, and is (at least financially) responsible for any further support.

They're well aware of the Uberfix and the AI mod; that has nothing to do with why they're not patching the game.  As they're not running a charity, the only reason they would put further money into the game is if it would produce further sales.  Since it's unlikely that doing anything whatsoever with Demigod at this point would produce any notable rise in sales, it's a safe conclusion that nothing is going to happen.

There may be Stardock employees who would like to see the game patched, or who have lobbied for further support, but they're not the ones making the final decision of whether or not to spend money supporting a game that's been 'dead' from a sales perspective for well over a year and a half.

Reply #6 Top

Quoting miriyaka, reply 5
GPG has nothing to do with Demigod anymore. Stardock has the publication rights to the game, and is (at least financially) responsible for any further support.

Kryo said in another thread:

"As to changes to the game itself, those are and have always been primarily GPG's domain."

Here's a link:

http://forums.demigodthegame.com/410038/page/2

 

So, who is the one who is responsible for that now?

Reply #7 Top

GPG own the intellectual property rights, and would likely be contracted by Stardock to do work on the game if Stardock were willing to fund a patch (as with all previous patches), but GPG are not directly responsible for the game's support.  They're not the publisher, they're the developer.

That said, the relationship between the two companies has always been a little weird, because GPG mostly self-funded the game, and Stardock entered the equation just prior to release.  Depending on how the contract was drawn up and sales proceeds split, it may be up to either party to voluntarily fund support.  Regardless, GPG are even less likely to spend more money on the game given how much its failure already impacted them.

Reply #8 Top

Quoting Plaguewraith, reply 6
"As to changes to the game itself, those are and have always been primarily GPG's domain."

Basically, Stardock pays GPG for updates/patches to the game.  They setup a budget some time ago and its fair to say that the planned money for updates/patches is gone.  So, its certainly possible for SD to pay to have GPG make another update to DG, and I'm certainly GPG still talented folks that could make many changes for us, but its a question of whether or not its practical for SD to commission future updates.  At this point, I would not expect any new updates.  Could happen, of course, but I do not believe it will.

 

Reply #9 Top

Ok guys, but as I said, I dont expect anything to come out of this email, but I want to do something, cause, well, this game is all I do! Hehe.

I also met quite a few people here Id like to play games with, whatever it may be. And the game itself rocks. I want to make the owners of the game aware of this.

 

Back to my question. Plesse advice me. What should I change, add, remove, spellcheck? Before I send it to GPG?

Reply #10 Top

Quoting Maulkin, reply 9
Back to my question. Plesse advice me. What should I change, add, remove, spellcheck? Before I send it to GPG?

 

As far as I can tell now, your first target was the right one. ;-)

So, send it to Stardock. If they haven't read it anyway, because sometimes they drop by...

I think, you can leave it as it is. Your intention is clear, I think, and there is nood need to put too much effort in it.

Reply #11 Top

Dear Maulkin and whoever has an interest in a future of Demigod...

I posted this reply under "what would you do, seemed more topic adequate.

here is the link: http://forums.demigodthegame.com/407384/page/9

 

Reply #12 Top

wait 100 years then if copyright on demigodhas expired, someone else might re-vamp it and release it.