Freezing screen 1-2m into anything

from Stardock Forums

Every time I load this up on my desktop, I can get just about a minute into a map, weather I do anything or not, the game freezes. Rarely a CTD, usually the screen freezes and the game audio can still be heard. It's not maxing out any of my hardware.

Spoiler block: Steam dump of system info

Computer Information:

    Manufacturer:  To be filled by O.E.M.

    Model:  To be filled by O.E.M.

    Form Factor: Desktop

    No Touch Input Detected

 

Processor Information:

    CPU Vendor:  AuthenticAMD

    CPU Brand:  AMD FX(tm)-8320 Eight-Core Processor           

    CPU Family:  0x15

    CPU Model:  0x2

    CPU Stepping:  0x0

    CPU Type:  0x0

    Speed:  3512 Mhz

    8 logical processors

    4 physical processors

    HyperThreading:  Supported

    FCMOV:  Supported

    SSE2:  Supported

    SSE3:  Supported

    SSSE3:  Supported

    SSE4a:  Supported

    SSE41:  Supported

    SSE42:  Supported

    AES:  Supported

    AVX:  Supported

    CMPXCHG16B:  Supported

    LAHF/SAHF:  Supported

    PrefetchW:  Unsupported

 

Operating System Version:

    Windows 10 (64 bit)

    NTFS:  Supported

    Crypto Provider Codes:  Supported 311 0x0 0x0 0x0

 

Video Card:

    Driver:  NVIDIA GeForce GTX 960

    DirectX Driver Name:  nvldumd.dll

    Driver Version:  26.21.14.3039

    DirectX Driver Version:  26.21.14.3039

    Driver Date: 4 17 2019

    OpenGL Version: 4.6

    Desktop Color Depth: 32 bits per pixel

    Monitor Refresh Rate: 60 Hz

    DirectX Card: NVIDIA GeForce GTX 960

    VendorID:  0x10de

    DeviceID:  0x1401

    Revision:  0xa1

    Number of Monitors:  2

    Number of Logical Video Cards:  2

    No SLI or Crossfire Detected

    Primary Display Resolution:  1920 x 1080

    Desktop Resolution: 3520 x 1080

    Primary Display Size: 20.51" x 11.54" (23.50" diag)

                                            52.1cm x 29.3cm (59.7cm diag)

    Primary Bus: PCI Express 16x

    Primary VRAM: 2047 MB

    Supported MSAA Modes:  2x 4x 8x 

 

Sound card:

    Audio device: Speakers (Realtek High Definiti

 

Memory:

    RAM:  32670 Mb

 

Miscellaneous:

    UI Language:  English

    Media Type:  DVD

    Total Hard Disk Space Available:  3127456 Mb

    Largest Free Hard Disk Block:  1808682 Mb

    OS Install Date: Dec 31 1969

    Game Controller: None detected

    VR Headset: None detected

 

55,738 views 12 replies
Reply #1 from Stardock.net Forums Top

I've been having issues with freezing/crashing the last few days as well.   Previously I was able to complete the first 6 missions without any technical issues that I noticed.  When I tried yesterday to do the new Mission 7, I repeatedly had the game lock up on me.  It locks up on all missions as well, not just mission 7.  It doesn't seem to be a fixed amount of time till it happens, but eventually I get a black screen, then my desktop as if I had alt-tabbed.  The process for Siege of Centauri is still running but in a "not responding" state.  I've never had it recover on its own and have to kill it from task manager.  I let it sit for a good 15 minutes once, just to see if it would recover on its own but it did not.

 

My computer should be decent enough that i'm not hitting hardware issues, but I can post a dump if needed.  Its a 6 core, 32GB RAM, machine with a GeForce GTX 970 vid card.

 

-Poleritude

Reply #2 from Stardock.net Forums Top

Have you tried verifying your file since the update? Are your graphics drivers up to date? We will have a new update coming out today so I'd like to see if that fixes your issue too.

ObjectDock - Access shortcuts and frequently used applications from an animated dock.
Reply #3 from Stardock Forums Top

Quoting SchismNavigator, reply 2

Have you tried verifying your file since the update? Are your graphics drivers up to date? We will have a new update coming out today so I'd like to see if that fixes your issue too.

 

Verified, updated, drivers up to date. Same issue. 

Reply #4 from Stardock.net Forums Top

Quoting bowdown2q, reply 3


Quoting SchismNavigator,
reply 2

Have you tried verifying your file since the update? Are your graphics drivers up to date? We will have a new update coming out today so I'd like to see if that fixes your issue too.



 

Verified, updated, drivers up to date. Same issue. 

I am adding this to the bug list.

Reply #5 from Stardock Forums Top

as of 6/4, with updated graphics drivers & patched game, this issue persists.

Reply #6 from Stardock.net Forums Top

Quoting bowdown2q, reply 5

as of 6/4, with updated graphics drivers & patched game, this issue persists.

Is this everytime this happens, with a play through, or just sometimes?  If any of you have had a crash crash (not just a freeze), could you PM me the email you used for the crash reporter as I don't see any for the ones (emails) you have associated with your usernames here.

Thanks.

Sean Drohan
Stardock Support Manager

Reply #8 from Stardock.net Forums Top

Did this ever get figured out? I'm having the same problem myself. It doesn't seem limited to any particular level or anything. I've updated drivers, verified files, dropped graphics settings to low, etc.

Reply #9 from Stardock.net Forums Top

Hello SgtFlaman,

Sorry to hear you are having trouble.

Quoting SgtFlaman, reply 8

Did this ever get figured out? I'm having the same problem myself. It doesn't seem limited to any particular level or anything. I've updated drivers, verified files, dropped graphics settings to low, etc.

I have update the FAQ here with some things to try:

https://forums.stardock.net/494196/siege-of-centauri-support-faq#Bugs

If nothing helps, please follow the "-Reporting an issue:" section and reply here with the information requested.  It will go a long way to helping us find what the issue is and resolve it.

Thank you for your help, patience, and patronage SgtFlaman.

Sean Drohan
Stardock Support Manager

Reply #10 from Stardock.net Forums Top

Hello SgtFlaman,

We released patch 1.01 that may address the issues you are seeing:

https://steamcommunity.com/games/524010/announcements/detail/1584627909138461006

If not, getting the information requested in my prior reply would be most helpful.

Please let us know and thanks for your patience.

Sean Drohan
Stardock Support Manager

Reply #11 from Stardock.net Forums Top

Got the same issue.

Launch the game, it starts loading and then it gets stuck at the first loading screen. 

Installed it just a few hours ago, so whatever fix you are talking about, it clearly isn't working for this kind of issue. 

 

Finished verifying game files, tried again... Game is still stuck, but this time it's stuck so badly that it even the Task Manager had a hard time closing it down, staying open for a solid minute before finally giving out and closing. Haven't had a game that would freeze THAT badly in 10 years (last one was Crysis back in the days on a laptop)

Reply #12 from Stardock Forums Top

Hello,

Sorry to hear you are having trouble.

Quoting Harbinger91, reply 11

Launch the game, it starts loading and then it gets stuck at the first loading screen. 


Installed it just a few hours ago, so whatever fix you are talking about, it clearly isn't working for this kind of issue. 

I wanted to know if you have done everything here:

https://forums.stardock.net/494196/siege-of-centauri-support-faq#Bugs

Would really like to get links to the files asked for there if nothing in it helps.

This one as well sould be tried as the symptoms (the game not starting at all) make me think the game is not able to write files:

https://forums.stardock.net/494196/siege-of-centauri-support-faq#CantSave

Do let us now and thanks for your patience and patronage.

Sean Drohan
Stardock Support Manager