Just responded to your support ticket. [e digicons]:thumbsup:[/e]
Dash
Can you please follow this link in Internet Explorer: http://sd.stardock.com/mike/apps/enumerate_startup.bat save the file, run it, and attach the log file (named startup.log) it generates on the desktop to an e-mail to [email protected]? Can you also please go to Start->Run(or Start Search in Vista) and type 'dxdiag' and hit enter. Once everything loads, please click the "Save all information" button and attach the output file (called DxDiag.txt) to the same
If that happens try this from within Impulse: -Click the Impulse Logo in the upper left -Choose 'Preferences...' -Click the 'Reset Data' button -Close impulse and relaunch it. You may notice a long update time, which is normal as it is rebuilding the deleted info. If this does not resolve the issue, I would suggest uninstalling Impulse, rebooting your PC, and then reinstalling from the latest installer build here: http://www.impulsedriven.com/im
You can send us an email at [email protected], and we can gather data to help solve this issue, or you can hold out just a bit longer for the next updates. In either case we really appreciate the unbelievable patience you guys have shown as we try to get things in working order for everyone.
Please go to Start->Run(or Start Search in Vista) and type 'dxdiag' and hit enter. Once everything loads, please click the "Save all information" button and attach the output file (called DxDiag.txt) in an email to [email protected].
[quote who="Resist_The_Dawn" reply="2" id="2210832"]Also when this happens Anything thats connected to the internet gets disconnected. It would really be nice if someone from stardock would actually reply in the technical support forum, Let us know that your working on this problem or something. I cant even play online anymore because of this.[/quote] We're working on the problem. To help you can send us an email at [email protected] with your ImpulseReactor.lo
[quote who="kryo" reply="2" id="2212500"]Yep, if Impulse can't self-update for some reason, the website will have the latest full installer which should do the job.[/quote] What he said, [e digicons]:grin:[/e] use this: http://www.impulsedriven.com/impulse_setup_full.exe
Please send an email in to [email protected] so we can gather some data from you to help with this issue.
Can you please follow this link in Internet Explorer: http://sd.stardock.com/mike/apps/enumerate_startup.bat save the file, run it, and attach the log file (named startup.log) it generates on the desktop to an e-mail? Can you also please go to Start->Run(or Start Search in Vista) and type 'dxdiag' and hit enter. Once everything loads, please click the "Save all information" button and attach the output file (called DxDiag.txt) in same email to [email protected]
Drop us an email at [email protected]
Banned for making me wonder just how long this thread will go on before I stop posting in it... [e digicons]:X[/e]
[quote]If you've changed your username recently, please give it 24 hours to update in the server.[/quote] From my post above... If it has been well over 24 hours without changing, then drop us an email at [email protected], and we'll take a look at it for you. [e digicons]:grin:[/e]
Try the following from within Impulse: -Click the Impulse Logo in the upper left -Choose 'Preferences...' -Click the 'Reset Data' button -Close impulse and relaunch it. You may notice a long update time, which is normal as it is rebuilding the deleted info. If this does not resolve the issue, I would suggest uninstalling Impulse, rebooting your PC, and then reinstalling from the latest installer build here: http://www.impulsedriven.com/impulse_s
[quote]Well I redownloaded it while watching Layer Cake, and the problem seems to have fixed itself.[/quote] Layer Cake is a good movie, but I didn't know it was "fix your computer" good. [e digicons]:grin:[/e]
Done. [e digicons]:grin:[/e]
[quote who="Deadlift315" reply="5" id="2207434"]Dash, Thanks for the quick response. the email is sent[/quote] Support is off on the weekends, so you should get a response on Monday if you haven't gotten one yet. [quote]However Crysis and Deadspace, (which both worked flawlessly prior to this incident) are having almost identical problems to demigod.[/quote] If other games are having similar issues, the
If reinstalling the game doesn't help, it wouldn't hurt to run a sfc scan: -For VISTA Users: click Start, in the start search field type 'cmd'. Right-click on the search result and select 'Run as administrator'. For XP Users: Click Start and then Run, Type 'cmd' and hit enter. -VISTA ONLY: If UAC is enabled, click 'Continue' -Type: sfc /scannow -Wait for the scan to complete (this can take several minutes) -When the scan has completed, i
[quote who="kevsarus" reply="3" id="2209840"]I also downloaded the new 8800 GTS drivers and now its crashing. whats going on...[/quote] If you weren't crashing before, I would strongly recommend rolling the new driver back if you haven't already.
There may be an issue with your registration then. You'll probably want to drop us an email at [email protected] and we can get that cleared up for you.
Awesome! Thanks for the link; I'll be loading that tonight. [e digicons]:grin:[/e]
I would suggest that you keep using the DemigodStub.exe to run the game if that is working for you. If the stub file is working for you, that generally means that something on your PC is interfering with the game trying to launch, and the stub file is working around that conflict.
Try deleting the file 'Games.prefs' which is located here: YOUR USERNAME\My Documents\My Games\Gas Powered Games\Demigod Then launch Demigod and try to log into multiplayer.
Your support ticket has now been responded to. Please check your email.
From within Impulse: -Click the Impulse Logo in the upper left -Choose 'Preferences...' -Click the 'Reset Data' button -Close impulse and relaunch it. You may notice a long update time, which is normal as it is rebuilding the deleted info. Then verify the application through Impulse: -Launch Impulse. Right click on the entry for the application and choose "Verify application" -Impulse will check the integrity of the instal
Can you please follow this link in Internet Explorer: http://sd.stardock.com/mike/apps/enumerate_startup.bat save the file, run it, and attach the log file (named startup.log) it generates on the desktop to an e-mail to [email protected] ? Can you also please go to Start->Run(or Start Search in Vista) and type 'dxdiag' and hit enter. Once everything loads, please click the "Save all information" button and attach the output file (called DxDiag.txt) in the sam