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zuffdaddy
zuffdaddy
Join Date 02/2008
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Max activations reached?

September 7, 2008 3:04:29 AM from Stardock ForumsStardock Forums

 

I recently have started the Demigod beta and I've installed on both my PC and laptop and it will no longer let me reinstall after a format of the lappy.  

 

I tried reinstalling on the PC and it worked fine but the laptop is a no-go.

 

Is there a way to reset activations on a certain machine?

 

Thanks in advanced,

and btw, the beta is awesome.

 

Very impressive for being the first beta released and (was) running smoothly on Vista on my MacBook Pro.

 

Graphics are jaw-dropping. The epicness of the creep and heroes is just stunning.

 

demigod
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zuffdaddy
xthetenth
Join Date 06/2007
+19
Reply #1 September 7, 2008 4:01:41 AM
from Demigod ForumsDemigod Forums

Hmm, that's very odd. Is your account still active on the lappy's copy of impulse? If not, I'd recommend archiving the dl from the desktop, transferring it to the laptop and installing from that. On the desktop, right click download and archive, transfer the archive to the lappy, and I'm not sure what to do on the lappy, but try hitting the orb in the upper left and hitting Restore Archive. That may work if getting your account logged in on the lappy doesn't solve it.

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zuffdaddy
zuffdaddy
Join Date 02/2008
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Reply #2 September 7, 2008 4:17:55 AM
from Stardock ForumsStardock Forums

Quoting xthetenth,
reply 1
Hmm, that's very odd. Is your account still active on the lappy's copy of impulse? If not, I'd recommend archiving the dl from the desktop, transferring it to the laptop and installing from that. On the desktop, right click download and archive, transfer the archive to the lappy, and I'm not sure what to do on the lappy, but try hitting the orb in the upper left and hitting Restore Archive. That may work if getting your account logged in on the lappy doesn't solve it.

 

Will try, I'll let you know soon if it works.

Thanks for the quick response!

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zuffdaddy
zuffdaddy
Join Date 02/2008
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Reply #3 September 7, 2008 4:46:41 AM
from Stardock ForumsStardock Forums

Ok, wierd thing just happened. My PC version just reinstalled (and it was installed before also) and it's asking for activation codes on that one too!

 

So it's not just a laptop problem anymore. Screenshot:

http://www.mediafire.com/imageview.php?quickkey=aojcxn6k9pl&thumb=6

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zuffdaddy
kryo
Join Date 05/2003
+458 sdemployee
Reply #4 September 7, 2008 12:13:13 PM
from Demigod ForumsDemigod Forums

If you install a product and activate it many times this can happen. The default limit is very high and people should very rarely reach it under normal usage (heck, I work here and install stuff all the time, and have only ever had to have it reset once).

Contact [email protected] and they can reset it for you.

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zuffdaddy
xthetenth
Join Date 06/2007
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Reply #5 September 7, 2008 1:13:05 PM
from Demigod ForumsDemigod Forums

Wow... I'm amazed. The limit is very very high. I got a warning that I was past it, but that was back in sins, and it wasn't a hard limit, just a 'be warned, we're instituting a limit' back then. That's what three betas in quick succession and a very flaky third computer will do to you.

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zuffdaddy
zuffdaddy
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Reply #6 September 7, 2008 9:59:09 PM
from Stardock ForumsStardock Forums

Quoting kryo,
reply 4
If you install a product and activate it many times this can happen. The default limit is very high and people should very rarely reach it under normal usage (heck, I work here and install stuff all the time, and have only ever had to have it reset once).
Contact [email protected] and they can reset it for you.

Quoting xthetenth,
reply 5
Wow... I'm amazed. The limit is very very high. I got a warning that I was past it, but that was back in sins, and it wasn't a hard limit, just a 'be warned, we're instituting a limit' back then. That's what three betas in quick succession and a very flaky third computer will do to you.

I've opened up a ticket at Stardock Support so I hope they can help me resolve this issue.

 

Not to be prude, but isn't Stardock's bread and butter DRM free games? If I can't even install a game more than 3-5 times doesn't that defeat the whole purpose? I can understand if there were 30 installs within an hour at various IP addresses across the globe but in my case it just doesn't seem fair.

 

I'll update when I find out more from Stardock. Thank you both for your help.

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zuffdaddy
NwExilon
Join Date 07/2008
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Reply #7 September 7, 2008 10:05:49 PM
from Demigod ForumsDemigod Forums

DRM free as in "no disc or internet check to run the program" and "fair activation limits", not "please steal this program".

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zuffdaddy
innociv
Join Date 02/2008
+34
Reply #8 September 7, 2008 10:20:43 PM
from Demigod ForumsDemigod Forums

um... you can isntall 450084583485408 times.

You can only activate 3-5.

 

If you could activate 3053405034503 times then pirates could activate all on the same key and get all the features of a legit user.

 

If you can activate 3 that is GENEROUS to me.  I'd only expect 2 activatations.. one for desktop and one for laptop.  I don't see why a legit user  should need to activate more than 1 time.

 

As long as you can unactivate(and not need the activated comp to unactivate.. so you don't lose them from reinstalls) 3 activations should be no problem for everyone but pirates.

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zuffdaddy
Frogboy
Join Date 03/2001
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Reply #9 September 7, 2008 10:23:46 PM
from Demigod ForumsDemigod Forums

the activation limit is more than 3 and more than 5 even. it's very high.  Usually when this happens it's due to a computer glitch where it's activating hundreds of times.

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zuffdaddy
innociv
Join Date 02/2008
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Reply #10 September 7, 2008 10:25:36 PM
from Demigod ForumsDemigod Forums

And that said..

You should be able to reset all activations without contacting support.  But I guess that's a problem since stardocks games don't phone home all the time. :/

You can do it photoshop and illustrator.  If you use an activation you have to uninstall to unactivate, but that's a problem if a computer crashes.  So you can just reset all activations to activate when you install windows again and install photoshop/illustrator.

But those programs phone home every time you load them up to check the activations..

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zuffdaddy
innociv
Join Date 02/2008
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Reply #11 September 7, 2008 10:28:16 PM
from Demigod ForumsDemigod Forums

Quoting Frogboy,
reply 9
the activation limit is more than 3 and more than 5 even. it's very high.  Usually when this happens it's due to a computer glitch where it's activating hundreds of times.

really?  That's odd that you'd et people activate so many times.

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zuffdaddy
xthetenth
Join Date 06/2007
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Reply #12 September 7, 2008 11:36:57 PM
from Demigod ForumsDemigod Forums

really? That's odd that you'd et people activate so many times.

It's part of making customers feel like customers. If a person just happens to have quite a lot of computers or forget to activate a lot when formatting or having problems or trying to free up some space, should they not be able to play?

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zuffdaddy
zuffdaddy
Join Date 02/2008
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Reply #13 September 8, 2008 2:57:26 PM
from Stardock ForumsStardock Forums

Quoting innociv,
reply 8
um... you can isntall 450084583485408 times.
You can only activate 3-5.
 
If you could activate 3053405034503 times then pirates could activate all on the same key and get all the features of a legit user.
 
If you can activate 3 that is GENEROUS to me.  I'd only expect 2 activatations.. one for desktop and one for laptop.  I don't see why a legit user  should need to activate more than 1 time.
 
As long as you can unactivate(and not need the activated comp to unactivate.. so you don't lose them from reinstalls) 3 activations should be no problem for everyone but pirates.

 

So how would I go about deactivating so I can reactivate? Is that an option in Impulse?

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zuffdaddy
kryo
Join Date 05/2003
+458 sdemployee
Reply #14 September 8, 2008 3:07:16 PM
from Demigod ForumsDemigod Forums

So how would I go about deactivating so I can reactivate? Is that an option in Impulse?

It doesn't work like that. However, as above you can simply contact [email protected] to have it reset.

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zuffdaddy
zuffdaddy
Join Date 02/2008
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Reply #15 September 8, 2008 7:24:33 PM
from Stardock ForumsStardock Forums

The issue has been resolved. I contacted Stardock support and they reset my activations. Thanks for all the help guys and rock on to Stardock for Grade A customer service.

 

Now on to Demigod...

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