Stardock will be closed for the week starting on Monday, June 29th and we will be returning on Monday, July 6th. We will be monitoring support tickets and forums during this time but expect delays in responses during this time.
If the balance was really tightened up Blizzard-style (including a global ~50% health increase on everything so everything's not so razor's-edge) I'd recommend this to my cousin immediately. Assuming I ever get my coupon.
The game should absolutely, without a doubt, never, ever, ever, ever put me in a game with nothing but bots when I'm looking for a game online. I don't care what connectivity issues there are or problems finding more people; there absolutely must be at least one other player, or don't start a darn game.