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Probléme enregistration sins of a solar empire entrenchment in Stardock Support General Stardock Forums

Hello I am francais and on Wednesday, February 4th I bought on impulse the béta of sins of empire a solar entrenchment but 2 days later there was a stake has in the daytime and I cannot make her(it) because he asks me to enregister my product and when I bring in my key and my address email he says to me that the one 2 is false while I am on one 2 That to make?? Thank you for avanc