[quote who="novexnz" reply="13" id="2155289"]any staff response to this seemingly pointless and dangerous policy ? also i just tried logging into impulse for internet play, pretty darn certain i have my username/pass correct, but it says its wrong. is this another "choose some other login youmay have mentioned to us" thing? or is it an incorrect error message that actualy means the servers are down ?[/quote] For
lekiim
[quote who="Spooky" reply="1" id="2155197"]I emailed about merging 2 accounts and got the issue resolved (and a response) in about 28 hours.[/quote] 2 days. Working days?
Who knows: what is the usual response time of the support team (I mean at least they are telling you we are looking into it)?
Thanks, did it already, did not help. Maybe I did it wrong, but I do not care anymore, it is not my problem. They do not fix it till tuesday I will ask for refund.
[quote who="Feralhog" reply="8" id="2152453"]I was told its a matter of "merging" the email addresses. Where this is done I'm not sure. There's a "Registrations" tab under "My Account" in this forum that shows me what game I bought (though it incorrectly says it was a digital download) that shows my CD Key (that's also a little alarming). Since I used the same email (i.e. didn't use paypal) I don't have multiple registrations for one game listed. Do you? If you do have multiple registrations
[quote who="novexnz" reply="9" id="2152086"]ok thats absolutely effing stupid!! if i wanted it registered to my personal email that i use with paypal i would have provided that, but i didnt, i provided an impulse email so that if i started getting spam through it i could block it off easily. whats the effing point of asking for an email if your then just gonna use a different address depending on method of payment?[/quote] &nbs
[quote who="kryo" reply="7" id="2150259"]If you used paypal, you will need to put your paypal email in the registration box when adding it to your impulse account. If that still does not work, please contact [email protected].[/quote] I have registred the game, but I cannot log in (sort of "my fault" since I have used another e-mail) and the proposed solution did not work. When do you think we can get some help from the support?
Still waiting for a response!
I have emailed them already, waiting for an answer. This shit gets me frustrated, a bit more and they will spoil the game for me.
Thanks, it is a bit too late for me :((((( I decided to update my registration with impulse and as the result cannot start the game anymore (registration failed, your serial number had been used already).
I am not sure that servers are down right now. I have checked log file; and this is the messages I am getting: 5009 Sorry but your your account does not have access (a valid registration) to this title. 180<
Honestly, this is the first time I am having a problem like this: "You have entered an invalid username and/or password" Everyone who has the same problem please write a short message here, so we can get attention as soon as possible and get it fix! If it is a wrong message (I have seen some messages recently that server were down) then please fix the servers and fix the message. If it the right message, please fix
Did not work for me! Support, we need you to take care of it and soon!