aircobra6969

aircobra6969

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I'm having the same issue reported by many people with subscription renewals with ticket AKW-793-40260. With an automated purchasing front-end one would think there would be an automated back-end for access reprovisioning, and the lack of response and communication is pretty frustrating. As everyone is aware, this is an annual subscription, and I am losing days of utilization due to the system not recognizing the renewal and receiving no response to my email for help to both the sales and sup

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I'm having the same issue with ticket EJF-393-26880. With an automated purchasing front-end you would think there would be an automated back-end for access reprovisioning, and the lack of response and communication is pretty frustrating. As everyone is aware, this is an annual subscription, and I am losing days of utilization due to the system not recognizing the renewal and receiving no response to my

16 Replies 43,952 Views